FAQS/ POLICYS

Processing Time: 2-5 Business Days

Shipping Time: 1-3 Business Days

No Returns Or Refunds

Q: How can I inquire about my order?

You can reach out via the contact tab on our website or email us at [email protected]. Expect a response within 3 days.

Q: What is the typical shipping duration for orders?

Anticipate your package to be shipped within 2-5 business days.

Q: Are preservatives used in your products?

We utilize all-natural preservatives to maintain the quality of our products, which typically have a shelf life of around 2 years.

Q: Is it possible to return an item?

We do not accept returns. However, if an item arrives damaged, please contact us via email with your order details, tracking number, and a photo of the damage. For any further inquiries, feel free to get in touch.

Q: When are orders shipped?

Orders are dispatched every Wednesday.

Please note that our Body Butters may melt during transit. In such cases, kindly email us at [email protected] with your order and tracking number. We advise customers not to expose packages to direct sunlight for prolonged periods, as this may cause the butter to melt.

All our products are crafted with premium ingredients sourced from around the globe, with the sole aim of enhancing your natural beauty.

Legal Disclaimer: We are not liable for any irritation. If irritation occurs, discontinue use immediately.